Cognizant IT IS – Service Desk Fresher Hunt.

Spot the budding freshers talent with Excellent communication skills; refer them for our IT IS Service Desk practice stand a chance to win loads of prizes and gifts.


Hurry! Valid only for referrals between August and October 2010


· Top IT IS Service Desk Fresher Hunter – the Associate who refers the highest number of fresher’s (joinees) in a month for IT IS across locations

o Stands to win exciting gifts including iPods.


· With discovery comes fame!

o Posters with the names and photos of the top five ‘Fresher Hunters’ will be published on a monthly basis.


Here are some guidelines to help you begin the Service Desk Fresher Hunt.

Profile IT IS Service Desk
Eligibility Criteria · BSC - Maths, Electronics, Statistics, CS/IT & BCA

· Consistent aggregate marks of 60% in X, XII & Graduation

· 2009/2010 pass-outs only

· No B.E/B.Tech in this wave of hiring.
Work Location Any location across Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore & Pune.
Shifts Should be flexible to work in any shifts (including night shifts)
Critical Requirement Excellent Communication skills
Contact ITISFreshers@Cognizant.com

Job Description

· Remote management of client IT infrastructure like servers, OS, databases, network, etc

· Supporting Cognizant clients on troubleshooting issues relating to software, hardware & networking

· Understanding problems & providing remote technical resolution (telephone, mails and other tools)

· Escalating issues to specialized support groups for complex technical issues

· Coordinate on tracking status, providing updates & resolution confirmation.

Selection Process

· Step 1: Written Aptitude Test, followed by Communication & HR Interviews.

· Step 2:Candidates who are selected as Trainable in the communication round would undergo a 1 month communication training at a communication vendors place & joining would be subject to clearing the final interview post training.


Treasure the Freshers. Be Cognizant.